Privacy Policy

Last updated: January 2025

Our Commitment to Privacy

At Divinci AI, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

• Contact Information: Name, email address, company name when you contact us or request demos
• Account Information: Information provided when creating an account
• Communication Data: Messages, feedback, and support requests

1.2 Information Automatically Collected

• Website Usage Data: Pages visited, time spent, click patterns
• Technical Data: IP address, browser type, device information
• Performance Data: Website performance metrics and error logs

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality
• Analyze website performance
• Provide personalized experience (with your consent)

2. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: For analytics and marketing cookies
• Legitimate Interest: For website functionality and security
• Contract Performance: When providing our services
• Legal Obligation: When required by law

3. How We Use Your Information

3.1 Essential Uses

• Provide and maintain our services
• Respond to your inquiries
• Ensure website security and functionality

3.2 With Your Consent

• Analytics to improve our website
• Marketing communications
• Personalized content recommendations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share data with:

4.1 Service Providers

• Cloud hosting providers (with data processing agreements)
• Analytics providers (when you consent)
• Customer support tools

4.2 Legal Requirements

• When required by law or legal process
• To protect our rights and safety
• In connection with business transfers

5. Your Rights (GDPR & International)

You have the right to:

5.1 Access and Portability

• Right of Access: Request information about your personal data
• Data Portability: Receive your data in a structured format

5.2 Correction and Deletion

• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data

5.3 Processing Control

• Restriction: Limit how we process your data
• Objection: Object to processing for direct marketing
• Withdraw Consent: Revoke consent at any time

6. Your Privacy Controls

Contact Information

Divinci AI
Email: privacy@divinci.ai
Data Protection Officer: dpo@divinci.ai

For any privacy-related requests or questions, contact us at privacy@divinci.ai with a response time of within 30 days.