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Get started quickly with these essential guides and resources
Train Your AI
Learn how to effectively train your AI with optimal data preparation and best practices.
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Update payment methods, view invoices, and manage your subscription settings easily.
Billing HelpSujets Populaires
Getting Started with Divinci AI
Learn the basics of creating, training, and deploying your custom AI solutions.
Read moreOptimizing AI Training Data
Best practices for preparing and structuring your training data for optimal results.
Read moreAPI Integration Guide
How to integrate Divinci AI with your applications and existing systems.
Read moreSecurity Best Practices
Ensuring your AI implementation follows security guidelines and compliance requirements.
Read moreGetting Started
Everything you need to know to start building with Divinci AI
Create Your Account
Sign up for a Divinci AI account to get started. Choose the subscription plan that fits your needs and begin your AI journey.
Sign Up GuideDefine Your AI's Purpose
Clarify the specific role and functionality you want your AI to have. This helps in training and optimization for your use case.
Purpose Definition GuideUpload Training Materials
Provide relevant documents, data, and knowledge sources to train your AI's understanding and capabilities.
Data Preparation GuideTrain & Test Your AI
Initiate the training process and test your AI's responses to ensure accuracy and relevance for your specific domain.
Training Best PracticesDeploy Your AI
Integrate your AI into your website, application, or other platforms using our flexible deployment options.
Deployment GuideLanguage Model Compatibility
Comprehensive overview of supported language models across all major AI providers
Universal Model Support
Our platform provides unified APIs and governance frameworks that work seamlessly across all major AI providers, enabling you to switch between models or use multiple providers simultaneously based on your specific use case requirements.
Fine-Tuning Support
Base Models Available
Contact Our Support Team
Get personalized help from our expert support team
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Informations de Contact
Support par Email
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Community
Heures de Support
| Support Tier | Hours | Response Time |
|---|---|---|
| Standard Support | Monday-Friday<br>9am-5pm PT | 24 hours |
| Professional Support | Monday-Friday<br>9am-5pm PT | 8 hours |
| Enterprise Support | 24/7/365 | 1-4 hours |
Frequently Asked Questions
Divinci AI stands out through its customizable AI creation process, allowing users to build specialized AI models without technical expertise. Our platform focuses on domain-specific knowledge integration, ethical AI development, and seamless multi-platform deployment.
Unlike general-purpose AI systems, Divinci creates models that are deeply knowledgeable about your specific domain, ensuring more accurate and relevant responses for your use case.
Divinci AI supports various data types for training, including:
- Text documents (PDF, DOCX, TXT)
- FAQs and knowledge bases
- Product catalogs and specifications
- Process documentation and guidelines
- Structured datasets (CSV, JSON)
- Website content (via crawling)
All training data must comply with our content policies and should not include confidential or sensitive personal information unless you're using our secure enterprise option with privacy guarantees.
Training duration depends on the volume and complexity of your data:
- Basic models (under 100MB of data): 30-60 minutes
- Standard models (100MB-1GB): 2-4 hours
- Comprehensive models (1GB-5GB): 4-12 hours
- Enterprise models (5GB+): Custom timeframes
Our platform provides real-time progress updates and notifications when training is complete. You can continue using the platform during training, and incremental training updates typically take less time than initial training.
Yes, Divinci AI provides multiple integration options:
- API Integration: RESTful API for custom applications
- Web Widgets: Embeddable chat interfaces for websites
- Mobile SDK: Native integration for iOS and Android apps
- Pre-built Connectors: For platforms like Slack, Microsoft Teams, Zendesk, and Salesforce
- Webhook Support: For event-based integration flows
Our Developer Hub provides detailed documentation, code samples, and integration guides for all supported platforms.
Divinci AI implements robust security measures including:
- Data Encryption: All data is encrypted in transit and at rest
- Role-Based Access: Granular permission controls
- SOC 2 Compliance: Regular security audits
- Data Isolation: Your training data is used only for your AI models
- Private Cloud Options: For enterprise customers with enhanced security requirements
For more information, please review our Privacy Policy and Security Documentation.
We offer tiered support options to match your needs:
- Standard Support: Email support with 24-hour response time (included with Basic plan)
- Professional Support: Priority email and chat support with 8-hour response time (included with Professional plan)
- Enterprise Support: 24/7 support with dedicated account manager, 1-4 hour response time, and custom SLAs (included with Enterprise plan)
All customers have access to our documentation, knowledge base, community forums, and regular webinars.
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